Hello guys (and girls ^)
I literally spent hours to fix a stupid problem...
I tried to use my BlackMagic Intensity pro 4K on Ubuntu 18.01 running OBS. Nonetheless OBS did not detect my capture card.
So here a short tutorial and ressources to do it:
- Download the last drivers on the blackmagic support website (write Intensity pro 4K in the search box). At the time of writing this post it is Desktop Video 11.4 for Linux
- The package contains DEB (Ubuntu/Debian) and RPM (Fedora/RedHat) and tar-gz (for building your own package)
- Read the README.txt file embedded in the package. It contains all the instructions. Just follow the instructions (by graphical interface or command lines).
In brief, for Ubuntu, I extracted the archives and then opened a terminal in the windows containing my x86_64 DEB files (i.e. desktopvideo_11.4a14_amd64.deb; desktopvideo-gui_11.4a14_amd64.deb; desktopvideo-scanner_11.4a14_amd64.deb; and mediaexpress_3.6a13_amd64.deb
As root (or sudo su, then type the other command), type sudo dpkg -i desktopvideo_*.deb to install this first package (contains the drivers) and do the same for the other package as requested in the ReadMe.txt file. Or double click on the DEB files for automatic install.
- Reboot. You should have now Blackmagic Desktop Video Setup and Media Express software in your application board. If yes, you are in a good mood :-)
If not, the ReadMe.txt give you nice advice to control the proper installation of the capture card.
Anyway I will recommend you to run the couples of commands provided in the ReadMe.txt because it provides several tips to check if the drivers and dependencies are properly installed and loaded.
Note: I have to change some of the commands to check the system to fit with my install, e.g. used dkms status -m blackmagic-io instead of dkms status -m blackmagic[-io] -k `uname -r` or use sudo dkms build -m blackmagic-io -v 11.4a14 instead of sudo dkms build -m blackmagic[-io] -v 11.4
- Try if Blackmagic Desktop Video Setup detect your card (you wil see a picture of your card if it was detected). It is HERE that you have to select the input video and sound source for Media Express, the output and if it should be re-encoded on-the-fly.
You can try Media Express and check if the capture is working. You maybe have to select the correct format ratio, interlacing/progressive scan, and framerate to be able to see your video capture (no need to save the file). OBS will use basically the sames capture settings.
- Now you have to install OBS via APT, NOT using the snap package. So please use the APT system and it should fix your problem. Uninstall first the OBS from snap (and save your profil if needed). Use this following command to install OBS from APT
sudo add-apt-repository -y ppa:obsproject/obs-studio && sudo apt install -y ffmpeg obs-studio
- Once OBS is (re)installed, add your source and now you should have a source with a name containing Blackmagic inside.
Actually the SNAP package does not recognize the Blackmagic. Indeed OBS will complain in the LOG to not support Blackmagic card, but actually it does until you are using the APT version of OBS.
- Set your OBS and the Blackmagic source with the appropriate settings (ratio, scanning method, framerate)
Resources:
- You can have a quick look on this YouTube 6min video: https://www.youtube.com/watch?v=hlwCsi5pRIo
- Some very quick procedures are available here http://bit.ly/BM4KLinux but does not provide troubleshooting tips
- Blackmagic support web page: https://www.blackmagicdesign.com/support/family/capture-and-playback
- Link for the Linux drivers (v11.4 from Sept 2019): https://www.blackmagicdesign.com/support/download/8f2a68c1d49b456696fa9f928bd18781/Linux
Enjoy to use your capture card.
If I get other trouble with OBS and blackmagic Intensity pro 4K capture card, I will probably post them in the same tread.
I literally spent hours to fix a stupid problem...
I tried to use my BlackMagic Intensity pro 4K on Ubuntu 18.01 running OBS. Nonetheless OBS did not detect my capture card.
So here a short tutorial and ressources to do it:
- Download the last drivers on the blackmagic support website (write Intensity pro 4K in the search box). At the time of writing this post it is Desktop Video 11.4 for Linux
- The package contains DEB (Ubuntu/Debian) and RPM (Fedora/RedHat) and tar-gz (for building your own package)
- Read the README.txt file embedded in the package. It contains all the instructions. Just follow the instructions (by graphical interface or command lines).
In brief, for Ubuntu, I extracted the archives and then opened a terminal in the windows containing my x86_64 DEB files (i.e. desktopvideo_11.4a14_amd64.deb; desktopvideo-gui_11.4a14_amd64.deb; desktopvideo-scanner_11.4a14_amd64.deb; and mediaexpress_3.6a13_amd64.deb
As root (or sudo su, then type the other command), type sudo dpkg -i desktopvideo_*.deb to install this first package (contains the drivers) and do the same for the other package as requested in the ReadMe.txt file. Or double click on the DEB files for automatic install.
- Reboot. You should have now Blackmagic Desktop Video Setup and Media Express software in your application board. If yes, you are in a good mood :-)
If not, the ReadMe.txt give you nice advice to control the proper installation of the capture card.
Anyway I will recommend you to run the couples of commands provided in the ReadMe.txt because it provides several tips to check if the drivers and dependencies are properly installed and loaded.
Note: I have to change some of the commands to check the system to fit with my install, e.g. used dkms status -m blackmagic-io instead of dkms status -m blackmagic[-io] -k `uname -r` or use sudo dkms build -m blackmagic-io -v 11.4a14 instead of sudo dkms build -m blackmagic[-io] -v 11.4
- Try if Blackmagic Desktop Video Setup detect your card (you wil see a picture of your card if it was detected). It is HERE that you have to select the input video and sound source for Media Express, the output and if it should be re-encoded on-the-fly.
You can try Media Express and check if the capture is working. You maybe have to select the correct format ratio, interlacing/progressive scan, and framerate to be able to see your video capture (no need to save the file). OBS will use basically the sames capture settings.
- Now you have to install OBS via APT, NOT using the snap package. So please use the APT system and it should fix your problem. Uninstall first the OBS from snap (and save your profil if needed). Use this following command to install OBS from APT
sudo add-apt-repository -y ppa:obsproject/obs-studio && sudo apt install -y ffmpeg obs-studio
- Once OBS is (re)installed, add your source and now you should have a source with a name containing Blackmagic inside.
Actually the SNAP package does not recognize the Blackmagic. Indeed OBS will complain in the LOG to not support Blackmagic card, but actually it does until you are using the APT version of OBS.
- Set your OBS and the Blackmagic source with the appropriate settings (ratio, scanning method, framerate)
Resources:
- You can have a quick look on this YouTube 6min video: https://www.youtube.com/watch?v=hlwCsi5pRIo
- Some very quick procedures are available here http://bit.ly/BM4KLinux but does not provide troubleshooting tips
- Blackmagic support web page: https://www.blackmagicdesign.com/support/family/capture-and-playback
- Link for the Linux drivers (v11.4 from Sept 2019): https://www.blackmagicdesign.com/support/download/8f2a68c1d49b456696fa9f928bd18781/Linux
Enjoy to use your capture card.
If I get other trouble with OBS and blackmagic Intensity pro 4K capture card, I will probably post them in the same tread.
I installed two Intensity Pro 4K capture cards in a new Windows 10 Pro machine, just built. Turned off driver signing, installed the drivers. Both cards worked. Both cards no longer detected. Both cards drivers still present in Device Manager and 'this device is working properly'. Insert your Intensity Pro PCI Express card and ensure it clicks firmly into place. Secure the card with a screw and replace the side cover of your computer. Connect the breakout cable to Intensity Pro. Connect HDMI devices, such as an AVCHD camera to Intensity Pro’s HDMI input. Using Premiere Pro CS 5.5, Windows 7 Professional. Capturing from VHS NTSC standard to digital video. I had previously used a Grass Valley Canopus ADVC but it seems to have crapped out and there is no replacement. Am now using Blackmagic Design Intensity ProRes 4k to capture, or trying to. Driver is 10.8.3 for the Blackmagic.
I've seen a LOT of issues here on the forums, but none pertain to my issue exactly.I waited patiently for my IP4k to come in and attempted to install it on my streaming computer (into a PCI-e 16x slot) and it just wouldn't recognize. Tried different slots and reinstalling drivers (Desktop Video download from the BMP site) and nothing.
I wondered if it was maybe my motherboard and switched it over to my primary PC to troubleshoot and I get the same thing... nothing.
At this point I'm about to try and return it, but I figured I should post here first to see if I'm doing SOMETHING wrong.
4k Drivers For Windows 10
The fan turns on fine, but HDMI pass through shows a black screen and nothing is displayed in the device manager at all.